Everything you need to know about residential, commercial, and industrial air conditioning installations, servicing, warranties, and bookings across Brisbane and the Gold Coast.
We believe good service starts with clear communication. Here are answers to some of the most common questions we receive from homeowners and businesses.
We service Brisbane, the Gold Coast, Logan, Ipswich, and surrounding South East Queensland areas.
Most split system installations take around 3–5 hours. Ducted systems are usually completed within 1–2 days, depending on the property and system complexity.
Yes. Simplex Air Conditioning & Electrical is fully licensed and insured.
Yes. We provide residential, commercial, and industrial HVAC solutions, including installations, servicing, maintenance, and electrical work.
Yes. We provide obligation-free quotes and consultations across our service areas.
Most manufacturers provide a 5-year equipment warranty. Simplex provides a 12-month labour warranty on workmanship for residential installations.
Yes. Regular servicing helps maintain efficiency, reduce breakdowns, improve air quality, and protect manufacturer warranties.
Warranty covers manufacturing faults and workmanship-related issues. Items caused by poor maintenance, dirty filters, misuse, or external damage are not covered.
Yes. We provide ongoing servicing and maintenance for residential, commercial, and industrial systems.
We assess your layout, room sizes, usage, insulation, and budget before recommending a suitable system.
Yes. We install split systems, ducted systems, multi-head systems, and bulkhead air conditioning systems.
We work neatly, protect your property, and clean up once the installation is complete.
Yes. We regularly work on renovations, extensions, and new construction projects.
Yes. We coordinate with builders, electricians, and project managers to keep installations running smoothly.
Yes. We work on offices, retail spaces, warehouses, workshops, and industrial facilities across South East Queensland.
Yes. We help plan HVAC systems based on building requirements, operational needs, efficiency, and compliance.
Yes. We carefully plan installations and coordinate scheduling to minimise disruption wherever possible.
Yes. All work is completed to Australian standards and relevant HVAC and electrical compliance requirements.
We’re happy to help you understand your options and point you in the right direction.
Yes. A deposit is required before work commences. Payment terms are generally:
10% deposit
80% at rough-in stage
10% on completion
Quotes are valid for 30 days from the date issued.
After-hours work can be arranged where required, depending on project scope and availability.
We accept bank transfer, EFTPOS, VISA, MasterCard, and ZIP Pay for eligible residential installations and services. Credit card payments may incur a processing fee.
